Career Services

Director of Risk Management — Bentonville, AR

Posted on February 26, 2019

Northwest Arkansas Community College (NWACC) is seeking a Director of Risk Management to work in the Institutional Policy/Risk Management/Compliance Department. The candidate will support the College’s mission by promoting an authentic culture of safety, compliance, and stewardship. Fostering collaboration and partnership, the Director of Risk Management advocates risk awareness and prevention strategies, and facilitates regulatory compliance. Within the office of Institutional Policy, Risk Management and Compliance, the Director of Risk Management promotes Enterprise Risk Management (ERM) by serving faculty, staff and students to identify and strategically manage all business risks associated with institutional activities to reduce unnecessary exposure, and maintain and strengthen the campus safety culture.


  • Bachelor’s degree plus 3 to 5 years related experience and/or training, related management experience, or equivalent combination of education and experience.
  • JD or related Master’s preferred.
  • Experience in legal contracts and risk management preferred.

Knowledge, Skills and Abilities:

  • Ability to analyze complex issues objectively.
  • Excellent listening, verbal, written, and time-management skills. Proven ability to present verbal and written information in a clear and concise manner to individuals and groups, exercise independent initiative and mature judgment, maintain objectivity, and safeguard confidential and sensitive information.
  • Strong critical thinking skills and the ability to analyze, summarize, and effectively present data.
  • Demonstrated understanding of risk management and compliance systems.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Demonstrated ability to develop institutional policies and procedures.
  • Ability to identify problems and recommend solutions.
  • Analytical, evaluative, and critical thinking skills.

Summary of Essential Duties and Responsibilities: 

  •  Develop and administer college and departmental risk management policies and procedures and monitor compliance of these by developing and administering a program of enterprise risk assessment for the college.
  • Maintain the college’s insurance portfolio including property, vehicle, directors and officers, cyber liability, medical malpractice and other policies, and routinely review and evaluate their sufficiency to mitigate their risks facing the college; annually review coverage, and monitor insurance claims as needed.
  • Assist with third-party claims and disputes both by and against the college to determine institutional risk and recover losses where possible.
  • Continuously review and provide guidance on potential loss exposure(s) related to financial, operational, reputational, and strategic risks; provide risk consultations upon request to college leadership, as well as faculty and staff.
  • Research federal, state and local laws and regulations to ensure the college’s compliance; assist in drafting institutional policies to ensure legal compliance; monitor laws and regulations for new and developing compliance requirements.
  • Liaise with local and state risk managers, safety and emergency management professionals to ensure that the college is represented in these forums to gain access to information to benefit the college.
  • Promote an understanding of risk management matters at the college through multiple communications including presentations, publications, meetings and trainings.
  • Work with college’s Departments of Public Safety, Information Technology and others to maintain and test college emergency response, disaster recovery and business continuity plans, policies and procedures; work in conjunction with Facilities,DPS and others to frequently test the college’s emergency notification and fire protection systems.
  • Develop and maintain a structure for analyzing risk related to college travel including, but not limited to, employee business, student field trips and study abroad.
  • Review planned college-affiliated international travel by students, faculty, and staff for safety and compliance; conduct pre-departure risk training and provide guidance on travel safety best practices; monitor international locations with planned trips for travel advisories and major events affecting safety.
  • Work in conjunction with Human Resources for institutional investigations and ethics complaints including maintenance and records retention when required.
  • Review institutional contracts for legal sufficiency and alignment of institutional risk appetite; negotiate with third parties as needed to revise contract language to ensure college needs are met and interests are protected; monitor contracts for institutional compliance; maintain records of third party insurance coverage if required by contracts.
  • Ensure compliance with the Arkansas Freedom of Information Act (FOIA); coordinate with internal subject matter experts to respond to FOIA requests.
  • Work in conjunction with officials from the Department of Public Safety and the Executive Director of Policy, Risk and Compliance, the Weather Response Team in on-call capacity for college emergencies, crisis, and/or weather monitoring and related incidents, assisting to activate college emergency communications and response plans as needed, and advise college leadership as appropriate.
  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
  • Perform any other related duties as required or assigned.

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; regularly required to reach with hands and arms, taste or smell; occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Salary: $60,000-$75,000

DEADLINE TO APPLY IS MARCH 3, 2019. Position opened until filled.

Interested candidates should submit a resume, cover letter and transcript


To apply click here